Privacy Policy
Last Updated: July 23, 2026
Bepoolmate (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website:https://bepoolmate.com
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
Personal Information
We may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Payment-related information
This information is collected when you:
- Create an account
- Place an order
- Contact customer support
- Request a return or refund
How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide shipping updates and tracking information
- Communicate with customers regarding orders
- Respond to customer service requests
- Process returns, refunds, and exchanges
- Improve our website and customer experience
- Prevent fraudulent transactions
We do not sell, rent, or trade your personal information to third parties.
Payment Information
Payments on Bepoolmate are processed securely through trusted third-party payment providers.
We do not store your complete credit card number or payment card details on our servers.
Payment providers process transactions according to their own privacy and security policies.
Cookies and Tracking Technologies
Bepoolmate uses cookies and similar technologies to improve website functionality and provide a better shopping experience.
Cookies may be used to:
- Remember shopping cart information
- Understand website usage
- Improve website performance
- Provide relevant advertising and marketing services
You may disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may use trusted third-party services to support our business operations, including:
- Payment processing providers
- Shipping carriers
- Website analytics providers
- Marketing and advertising platforms
These third parties may collect information according to their own privacy policies.
Order and Shipping Information
To complete your purchase, we collect information necessary to process and deliver your order, including:
- Customer name
- Shipping address
- Contact information
- Product order details
This information may be shared with shipping carriers only when necessary to deliver your order.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain customer information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Request information about how your data is used
To make a privacy request, please contact us.
Children’s Privacy
Bepoolmate does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information through our website, please contact us and we will take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Bepoolmate
Email:
support@bepoolmate.com
Phone:
+1 (530) 512-3456
Address:
Bepoolmate Fulfillment Center
3625 E Jurupa St
Ontario, CA 91761
United States
Please note that this address is our warehouse and fulfillment location and is not a public retail store.